Disability Transport Services

Wherever you’re going, we’ll help you get there safely and comfortably

We understand that getting around can be tough, especially if you’re living with a disability. That’s why we’re proud to offer our disability transport services, which are designed to help you get where you need to go without any hassle. From door-to-door service to wheelchair-accessible vehicles, we’ve got you covered.

Transport Assistance for Disability

Living with a disability can make getting around town a challenge. Whether you’re going to the grocery store, doctor’s office, or just out for a leisurely walk, we want to make sure you can get where you need to go without any trouble.

With Basic Home Care, you can rest assured knowing that we’ll be there to help you with all your transportation needs. We’ll accompany you on trips, help you with errands, and more. We can even arrange wheelchair-accessible vehicles for our existing clients, to ensure that you can get around town with ease.

Backed by a team of experienced and compassionate professionals, our disability transport services are here to help you every step of the way. So don’t hesitate to give us a call today.

No matter where you need to go, we’ll help you get there.

What does Transport Assistance include?

Transport to and from medical appointments

No need to worry about how you’re going to get to your next medical appointments. With our transport assistance, we’ll pick you up and drop you off so you can focus on what’s important – your health.

Assistance with shopping

Sometimes, having a buddy with shopping trips can make all the difference – especially if you’re living with a disability. Whether you need help carrying groceries or just want someone to push the cart, we’ll be there to lend a helping hand.

Attending social activities

There’s no reason why living with health issues should hold you back from living your best life. Go to social outings, participate to your local community, stay connected, and enjoy! We got transport options that is perfect for you.

Vehicles Equipped for Aged Care & Disability support

We can arrange vehicles to suit your needs, including wheelchair-accessible options and specialised equipment for those living with a disability. Please note this service is available to our existing clients only and need to be pre arranged.

Accessing Transport Services for Aged Care & Disability

National Disability Insurance Scheme

The National Disability Insurance Scheme (NDIS) is a program of the Australian government that funds transportation services for persons with disability.

The funding takes into consideration any applicable taxi subsidy program, however, it does not include transportation support for caregivers transporting a disabled family member to routine activities.

As outlined below, there are three levels of support for transport assistance. The three levels are made to give participants a transport budget who meet the eligibility criteria. Supports funded by the NDIA are indexed annually.

Level 1 – The NDIS will offer up to $1,606 per year to individuals who are not employed, enrolled in school, or attending day programs, but who wish to improve their community access.

Level 2 – The NDIS will offer up to $2,472 per year for persons working or studying part-time (up to 15 hours per week), participating in day programs, and engaging in other social events, recreational, or leisure activities.

Level 3 – The NDIS will offer up to $3,456 per year to participants who are working, seeking a job, or studying at least 15 hours per week and who are unable to utilise community transport due to their disability.

Exceptions: participants may get more funding if their work participation plan includes either general or paid support.

Patient Travel Subsidy Scheme

This is a government-funded program that provides financial assistance to eligible patients who need to travel to receive specialist medical treatment that is not available in their local area.

The PTSS gives transport vouchers that covers the cost of airfares, accommodation, public transport, and meals for patients and one accompanying adult. It also provides a small allowance for incidental expenses.

Private Funding

Every day, thousands of people in aged care and disability rely on transport services to get them where they need to go. Whether it’s a trip to the doctor or a visit to the grocery store, these services provide an essential lifeline for many people to travel independently as possible.

Unfortunately, funding for transport services is often inadequate, leaving many people without the resources they need.

Private funding can be a vital source of support for these transport services. By providing additional resources, private funding can help to ensure that everyone has access to the public transport they need. In addition, private funding can also help to subsidise costs for those who are unable to pay.

Areas We Service

Basic Home Care serves patients in the following geographic areas:

  • Greater Brisbane

  • Gold Coast

  • Sunshine Coast

Why Choose Basic Home Care for Transport Assistance?

We don’t just provide transport assistance – we provide peace of mind. Knowing that you have a team of experienced and caring professionals to rely on can make all the difference in the world.

At Basic Home Care, we pride ourselves on our commitment to quality care, including:

Highly-skilled, Friendly Professionals

Having the right team in place is essential to providing quality care. That’s why we only work with the best of the best. Our team is comprised of highly-skilled and experienced professionals who are dedicated to providing the best possible care for our patients

NDIS Registered Provider

As a registered NDIS provider, we are able to offer a range of transport services that are designed to meet the unique needs of our patients. We understand the importance of having access to quality transport services, and we are proud to be able to offer these services to our patients

Customisable Care Plans

Tailor-fitted care plans are essential to providing quality care. That’s why we work closely with our patients and their families to develop care plans that are customised to meet their specific needs and goals

Affordable Rates

No need to worry about breaking the bank – we offer a range of affordable transport services that are designed to fit your budget and in accordance with the NDIS pricing guide.

24/7 Round-the-clock Care

We work around the clock to ensure that our patients have the support they need when they need it. Our transport services are available 24 hours a day, 7 days a week, 365 days a year.

News and Articles

Get in Touch

Need transportation assistance? We’re here to help. We also provide transport services for elderly and non-emergency medical transport so contact us today to learn more about our other services.


What is meant by disability transport?

Disability transport generally refers to any type of public transport that is specifically designed to accommodate the needs of people with severe disabilities.

The goal of disability transport is to provide safe and reliable access to everyone, regardless of their ability level. By making transportation more accessible, we can help to reduce the barriers that people with disabilities face in their everyday lives.

Who is disability transport for?

Anyone who has a disability that makes it difficult or impossible to use regular modes of public transport may benefit from the assistance provided by disabled transport service providers. This can include persons who use wheelchairs, individuals with cognitive problems, and people with a disability.

What is included with disability transport services?

The best disability transport companies will offer a selection of wheelchair-accessible vehicles to choose from. The vehicles should be clean and well-maintained, and the staff should be able to help you load and unload any equipment you need.

The staff should also be trained in first aid and CPR, in case of an emergency. In addition, offers door-to-door service, so that you don’t have to worry about getting to and from your medical appointments.

Do I or a loved one qualify for transport services?

In general, people who have a disability that makes it difficult or impossible to use traditional forms of public transport may qualify for transport services. This can include people who use wheelchairs, people with cognitive disabilities, and people with other types of disabilities.

How can I apply for transport services?

If you or a loved one is in need of transport services, the best way to get started is to contact a reputable provider in your area. They will be able to help you determine if you qualify for transport services and walk you through the application process

Why choose Basic Home Care for disability transport services?

It’s simple – we focus on you and your whole travel experience. We make sure that you feel comfortable and relaxed throughout your journey. Plus, we make it fun! Our team is passionate about providing top-notch customer service, and we always go the extra mile to exceed your expectations.